Entry and security information:
The mid-office system myJACK from BEWOTEC, the IT specialist based in Rösrath, now includes a valuable new enhancement for travel agencies: the A3M Destination Manager. The Destination Manager provides reliable and continuously updated information on entry requirements, visa and health regulations, as well as worldwide crisis alerts and a dynamic travel update service.
All information is clearly structured and particularly helpful for complex itineraries such as round trips, cruises, or journeys with multiple transit connections. Travel agencies holding a license for the A3M tool can efficiently fulfill their pre-contractual information obligations in package travel advisory with fully up-to-date facts. Naturally, the travel information is also applicable for customers booking individual services.
A printable summary of travel advisories is available, and additional value-added content from the Paxlounge and the Cruise Compass can be accessed. This enables travel consultants to provide all customers—across various channels—with the reassuring feeling of being fully prepared.
Even after booking, travelers remain continuously informed. The dynamic “My Trip” page allows customers to subscribe to an automated email update service. Starting 30 days prior to departure, they proactively receive notifications whenever relevant entry regulations change. At the same time, travel agencies gain access to real-time security updates on global crisis situations – offering greater transparency and enhanced duty of care.
As a pilot customer, alltours Reisecenter relies on the combination of myJACK and the Destination Manager.
“We are very pleased to now make our services available to myJACK users as well. The pre-contractual information obligations arising from the Package Travel Directive can thus be seamlessly and reliably integrated into the customer journey,” says Mirko Jacubowski, Chief Operating Officer at A3M.
Bernhard Casier, Managing Director of BEWOTEC, adds: “The partnership with A3M makes it easy for myJACK travel consultants to demonstrate expertise in matters of safety, entry requirements, and health. This builds trust and strengthens customer loyalty.”